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Common Question's
Both vary based on where you are and which delivery option you choose at checkout. For exact rates and timelines, check out our Shipping Policy. Just a heads-up: all delivery times are estimates, not guarantees.
We accept returns only if there’s a fault with the product or an error on our part. If something’s wrong, contact our support team within 7 days of delivery and share a quick video showing the issue. Please note we can’t take responsibility for mistakes in shipping addresses or the costs to resend items.
Yes, we ship worldwide. Costs and delivery times depend on your location, and international customers are responsible for any duties or taxes. We’ll send you tracking info once your order ships, though updates may vary by courier.
If your item is lost or damaged while on its way, we’ll compensate based on the order value, since that’s what we’re able to claim. Unfortunately, we can’t cover losses caused by incorrect addresses provided during checkout.